CLPe Plus & CLP446e Product Breakdown


The original CLP446 two-way radio from Motorola is a radio that’s hugely popular in North America but not so much in the United Kingdom. Motorola have recently released an upgraded version of the original, with two variants, both the CLPe Plus and the CLP446e have all the makings of a radio that could be hugely popular across multiple industries in the UK.

The newly released CLPe radios are separated only by the fact that one requires a license and the other doesn’t. The license free version of the radio has an output power of 0.5w, this is a limitation that is placed on all unlicensed radios due to using public channels. The licensed version of the radio has an output power of 1w, although this doesn’t seem like a great difference, the licensed radio is capable of being used with a repeater* allowing for the extension of communications over longer distances where required. In the table below is a breakdown of each radio.

*Additional Purchase

Model SKU License Output Power Signalling Channels
CLP446e CLP0166BHLAA License Exempt 0.5W Analogue 16
CLPe Plus CLP1166BWLAA Licensed 1W Analogue 16

Aesthetics

Aesthetically both the CLP446e and CLPe Plus are identical, the sleek design of this range means that it is ideal for customer facing working environments. Standing at 90mm in height, 51mm in width and 25mm in depth whilst weighing only 95 grams means that the CLPe radios are the true definition of compact.

Although small, this doesn’t mean that the radio isn’t rugged and reliable as it has an IP54 protection rating. This Ingres rating not only ensures that the radio has a limited protection against dust intrusion, but also means that it is safeguarded against splashes of water from all angles. The CLPe has also been tested to military specifications, passing MIL-STD-810 C/D/E/F/G/H. By passing these tests it ensures the radios reliability in a variety of environmental conditions, ensuring that it will work seamlessly in temperatures as low as -30°C all the way through to 60°C.

Although a small radio, the CLPe is packed full of physical features that help assist the user in the day to day use of their radio. For a company requiring a grab and go radio, the CLPe couldn’t be any easier to use as front and center there is a large textured push to talk button. Atop of the radio is an accessory jack, when inserting your selected earpiece into this a simple push and twist will lock your accessory in place to ensure that it doesn’t easily disconnect whilst working. To turn the radio on there is a power button on the upper left outer edge, with the volume controls being located on the left outer edge.

Features

One major draw to the appearance of the Motorola CLPe radio is its smart status glow ring. Due to the relative simplicity of the radios appearance this glow ring will notify the user of various factors of their radio, with some of these being seen below.

As seen in the image above the glow ring has a status symbol to let you know what section of channels your current selection is in. Channel announcements are present on the CLPe to let the user know exactly what channel they’re on when switching, this ensures that the user won’t spend time transmitting on to a channel with no response.

VOX Voice Activation is a feature that when using compatible accessories will allow for the radio to be used hands free, when speaking the microphone will pick up the users voice and transmit onto their currently selected channel. This feature is only recommend for use in quiet work environments, when being used in workplaces with high levels of noise their will be continuous interruption.

In terms of safety features both the licensed and license exempt radios have the capability to escalate a call.  This feature will allow the user to initiate an important call or alert users on another channel to immediately communicate a message in high-risk situations, keeping your teams and assets safer when an incident occurs or if there is a change to the schedule.

Accessories

In comparison to other radios from Motorola there aren’t a great deal of accessories that can be used with the CLPe two-way radios due to its unique accessory connector.

One of the major upgrades the latest CLPe radio has over the previous model is that is has a remarkably superior battery life. Supplied as standard with a HKNN4013 1800mAh Li-Ion battery, this will allow for the CLP446e to be used for up to 20 hours in a 5/5/90 duty cycle, whereas the CLPe Plus can be used for 18 hours in the same cycle.

There are 3 different earpieces that will allow the user to communicate with colleagues without having to touch their radio. 2 Ear hanging earpieces, one with a short and one with a long cord are available, this alongside a surveillance earpiece that allows for the earpiece to be hidden in circumstances where needed. All 3 of these earpieces have an inline microphone and push to talk button, take a look at the table below for the details of each.

SKU Style Inline Cord Length Radio Model
PMLN8077 Ear Hanger Mic & PTT Standard CLPe Plus & CLP446e
PMLN8125 Ear Hanger Mic & PTT Short CLPe Plus & CLP446e
PMLN8190 Surveillance Mic & PTT Standard CLPe Plus & CLP446e

When it comes to charging options as always there is a single pod charger, the PMPN4018 is the ideal solution should you only be purchasing one or two radios, or if you need a separate charging station for a specific area of your business such as the reception desk. The PMPN4020 is a 6-way charger that obviously would be our recommended if purchasing 6 or more CLPe radios. Radiotronics would recommend this style of charger as it allows for you to have a centralized location for your radios, with some businesses even implementing a check in/out system to help keep track of radios.

Conclusion

Overall Radiotronics would highly recommend both the CLP446e & CLPe Plus, but only in certain environments. Where the CLPe would be a great solution in hospitality or retail due to its sleek design, in environments where there is a high chance of the radio being dropped or damaged such as construction these radios don’t quite reach the levels of the DP1400 or DP4401e.

With minimal features, the CLPe gives the user exactly what they need, with such a simple design this allows for the radio to be picked up and used by almost anyone with little to no training. The glow ring surrounding the PTT button allows for users at a glance to see battery levels and current channel range, whilst channel number announcement notifies the user exactly what channel they’re transmitting on to.

If you would like to learn more about either of the two radios you can check out the CLP446e‘s product page by clicking here or the CLPe Plus by clicking here. Alternatively if you’d like to speak to a member of our sales team to learn more you can call us on 01425 533 533.

 

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Motorola DP1400 Product Review


The Motorola DP1400 has been one of Radiotronics best selling radios since its introduction to the market. An entry level device, the DP1400 does all the basics well and this is what has made it such a popular choice across multiple industries. With a simple black box design the DP1400 is a radio that can be picked up and used by anyone with little to no training, but this doesn’t mean that it has to be used this way. The DP1400 can be programmed with features to help increase both safety and efficiency within the workplace, with these aspects being touched upon later on in the blog.

The DP1400 has been designed for use in a variety of work environments. Whether you’re working in a customer facing position or on a building site, the DP1400’s ruggedness matched with its sleek design essentially makes it a jack of all trades. Radiotronics have previously supplied this radio on both purchase order and hire contracts to many different institutions across the United Kingdom. The reason that the DP1400 is so popular is due to its price in comparison to the quality of radio you are receiving, as of the 18/11/2020 Radiotronics has the DP1400 listed at £104.50* for the standard analogue version making it the best pound for pound value for money two-way radio available on our website.

*Price accurate as of date stated.

Basic Features

The Motorola DP1400 comes analogue as standard although an upgrade to digital signaling is possible. Having 32 channels provides the perfect communications solution for small to medium sized enterprises and these channels can be programmed with analogue, digital or a split between the two signaling types if required. The DP1400 is available to purchase as either a UHF or VHF variant, with UHF being predominantly used in built up areas and VHF being used in workplaces that are outdoor based such as farming.

As mentioned in the previous paragraph the DP1400 comes analogue as standard with the digital upgrade carrying a fee. Analogue signaling is more than sufficient for day to day communications, although by upgrading to digital you are guaranteeing crystal clear communications over extended distances in comparison to analogue. If you have existing analogue radios and are looking to add to your fleet, should you purchase the digital upgrade you can program your new radios to have both analogue and digital channels, with the analogue channels being replaced by digital after the original analogue radios have been taken out of circulation.

In terms of dimensions the DP1400 is a fairly compact radio standing at 128mm in height, 62mm in width and 42mm in depth whilst weighing just 350 grams. The size of the DP1400 means that it fits comfortably in the palm of the user’s hand, or can be carried via one of the available carrying solutions with minimal to no strain felt by the operator. Although it’s a relatively small device in comparison to other Motorola radios available, the DP1400 is an extremely rugged device having been tested to military specifications. The MIL-STD-810 C/D/E/F/G rating ensures the radio’s reliability in varying environmental conditions, alongside its ability to seamlessly operate in varying temperatures from as low as -30°C through to 50°C. Alongside its military specifications, an IP54 rating ensures that the DP1400 has a limited Ingres against dust intrusion whilst also being safeguarded against splashes of water from all angles.

There are also many operational features that the DP1400 has in order to ensure efficiency whilst using the radio. A channel scanner can be programmed into one of the available channel slots which will continuously cycle through the channels only stopping when a transmission is found. This feature is ideal for use in situations where a worker may not necessarily need to respond to a message but needs to hear any transmissions that are being made by other workers. In terms of ensuring channels don’t become blocked there is the option to add a time out timer to your radios, this is a pre-set amount of time that a transmission can go on for before it will automatically be stopped, this also ensures that a channel doesn’t become locked if a radio user begins accidently transmitting without realizing it. The final operational feature to talk about is busy channel lockout which is as simple as it sounds, should someone already be transmitting onto a channel then someone else can’t use that channel until the other person has finished.

Safety Functions

The DP1400 has multiple features that aid with the safety of the operator whilst performing their role within your organization. No matter the industry that you work in, the safety of workers is always high on a businesses list of priorities, therefore any additional features to help with that are something that Radiotronics would always recommend.

As standard almost all two-way radios have the ability to be programmed with an emergency button and the DP1400 is no exception. When adding an emergency button to your radio this gives the operator an extra level of comfort, knowing that should they have a safety or security issue that arises at the press of a button other members of staff will be notified in an instance. A second safety feature, Transmit Interrupt, allows for a user when needed to cut off all ongoing transmissions with their own priority message. This feature is usually only programmed to higher-up members of staff’s radios to avoid it being abused, although if required it can be added to all radios to ensure if required all members of staff have these capabilities.

Lone Worker is an advanced safety feature that is an optional extra when purchasing your DP1400. In the previous paragraphs we mentioned the use of an emergency button that would send an alert to other radios when the button is pressed which is the opposite of how lone worker works. Should the radio be inactive for a pre-programmed period of time a beep will sound to the users radio, if this beep isn’t responded to then an alert will be sent to other radios within the network to let them know that a radio user may be in danger.

 

Accessories

Motorola is a company that tends to produce a lot of accessories for their radios, ensuring that no matter your requirement there will be an accessory to suit your needs. Due to the DP1400 being available in both UHF and VHF variants there are many different antennas to choose from but the main thing to ensure is that the band of your antenna matches that of your radio. The two types that Radiotronics currently have available include both whip and stubby antennas, we would always recommend using stubby antennas as with whip antennas people sometimes have the urge to hold their radio via the antenna which in turn breaks the wires inside.

The DP1400 comes as standard with the 1400mAh NiMH PMNN4251 battery. This battery will allow for the radio to be used for around 8 hours therefore making it more than suitable for shift work. Another battery that will allow 8 hours of operation is the PMNN4253 1600mAh Lithium slim line battery, as it states in the name this battery is slim line making it smaller in hand which allows for easier grip when holding. The PMNN4253 is an optional upgrade when purchasing a DP1400 from Radiotronics.

If you require your DP1400 to work for longer periods of time then we would advise purchasing a higher capacity battery, although this comes at a price the benefits of this far outweigh the small additional cost. The two batteries that Radiotronics would recommend can be seen in the table below.

Battery Capacity Chemistry
PMNN4254 2300mAh Lithium
PMNN4258 2900mAh Lithium

There are numerous charging options available to you depending on the number of DP1400’s that you purchase. A single PMLN5191 charger pod allows for a single device to be charged, these chargers are commonly purchased by businesses for locations such as a reception desk whereby the post will be manned constantly. These pods can also be used in collaboration with the Radiotronics MOTRACK for an expanding radio fleet, should you only be purchasing a couple of radios but have the intention of buying more further down the line then this charging solution is ideal. The PMLN5191 pods are simply screwed into the MOTRACK base meaning that at any time your charger can be expanded from a single radio all the way up to a 6-way charger.

If you’re looking for an all-in-one multi charger then there are two options available for your Motorola DP1400 radios. The PMLN6600 is a genuine Motorola 6-way charger that is available with both a UK and EU plug socket, whilst there is also the aftermarket Nexis MOT1 12-way charger that will charge your radios fully in 2 hours.

The final accessory group to talk about is the earpieces that are available for the Motorola DP1400. The deciding factor for earpieces usually comes down to the noise levels within your workplace. For environments where there are high levels of noise a covert earpiece would be the best fit, this is because the earpiece feeds directly into your ear canal. For quieter environments a on/over the ear piece such as a D-Shape or headset will suffice, the table below shows the different options available to you.

Earpiece Style Extra
PMLN6530 Covert 2 Wire Inline Mic PTT
PMLN6535 D-Shape Inline Mic PTT
PMLN4445 Lightweight Headset Boom Mic Inline PTT

Conclusion

If you’ve made it this far in the blog then you’ll be well aware of how well thought of the Motorola DP1400 is at Radiotronics. As mentioned at the very start of this blog this radio is the ideal choice if you’re looking for an entry level two-way radio, but that doesn’t mean that this is its only purpose. Due to it being capable of being upgraded to digital the DP1400 can be used as a transitional radio between an old analogue set of radios to new and shiny digital DP1400’s.

Although not jam packed full of advanced features the ones that have been chosen by Motorola for this radio help aid with both the safety and efficiency of workers. The black box design of the DP1400 means it is extremely user intuitive and can be used with little to no training, something that many companies look for when purchasing a new set of two-way radios for their business.

If you’re wanting to find out more about the Motorola DP1400 then you can check out the product page on our website by clicking here. If you’d prefer to speak to one of our sales representatives then the number to call is 01425 533 533.

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Stripe Payments, Cancellations & Refunds

Radiotronics is now using Stripe to process all credit card payments. This means all payments via our website will be done using Stripe.

Paying For An Order

When you make a payment on our website using a credit card, this goes via a platform called Stripe. This way you can be sure that your payment and card details are processed in a secure way.

Cancellation of An Order

Provided that your order has not started to be be processed, the order and it’s respective payment can be simply cancelled. This is also called a payment-reversal. In the case of a cancellation (or reversal) you won’t see a refund on your statement – you’ll just see the original authorisation drop off your statement entirely after a few days. There may be a pending payment showing on your statement. But will ultimately be no payment, and no refund. It’ll eventually appear as if the whole transaction never happened. Your bank should be able to confirm this for you. Depending on your card issuer, the pending payment will disappear from your bank statement within 7-10 days.

Refund of An Order

In the event that an order has moved into processing and the payment has been taken from the card, if an order is then cancelled a refund will be issued. In this instance you will see both the payment and then a refund on your statement. Refunds can take up to 10 business days to show up on bank statements.

Buy now: www.radiotronics.co.uk

 

 

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Kenwood NX-1300: The TK-D340 Replacement Product Review


The NX-1300 has been Radiotronics best selling radio of 2020 and with good reason, the entry-level hand portable is the direct replacement for the TK-D340 having been released at the back end of 2019. There are many entry-level radios on the market including the hugely popular Motorola DP1400 and Hytera PD705LT to name a few, but Kenwoods latest release has caused a shake up in the Radiotronics sales charts.

The Kenwood NX-1300 is a UHF radio with its VHF equivalent being the NX-1200. There are two variants that are available for both the UHF and VHF version of this radio which includes a basic model with a black box design and a second with both a screen and partial keypad.

Kenwood NX-1300 Kenwood NX-1200
NX-1300DE3 No Display & Keypad NX-1200DE3 No Display & Keypad
NX-1300DE2 Display & Partial Keypad NX-1200DE2 Display & Partial Keypad

As mentioned in the prior paragraph this radio has both a UHF and VHF equivalent with different model numbers. In order to save confusion and to help with readability I will be referring to both radios as the NX-1300, this because the radios are identical in both appearance and features that they have. The screen and display models will be mentioned briefly towards the end of this blog post, although our main focus will be on the DE3 version.

The best place to start when looking at all radios are the basic fundamentals. A UHF two-way radio, the NX-1300 has a maximum of 64 channels which would be sufficient for the majority of medium to large sized business’. These channels can be split over 4 zones, each with 16 channels, allowing for different sectors of your business to have their own private channels to ensure no cross communications between the teams.

The NX-1300 is an analogue/digital hybrid meaning that it can be used as a transitional radio, when switching from an older analogue system to a new one. The new NX-1300 radios can be programmed to have your old analogue channels alongside the new digital ones, with these analogue channels then being replaced by digital ones when all of the older analogue radios are out of circulation.

Aesthetically the NX-1300 is a relatively compact radio standing at just 123mm in height, 54mm in width and 33mm in depth whilst having the KNB-45L battery attached. The weight of the radio is only 295 grams meaning that alongside its small stature it is also lightweight. This doesn’t affect the radio’s ruggedness though, the NX-1300 is extremely durable having been tested to MIL-STD-810 C/D/E/F/G ensuring that it is capable of performing in a variety of environmental conditions from temperatures as cold as -30°C all the way through to tropical temperatures of 60°C. Alongside its ability to perform between a drastic scale of temperatures, the NX-1300 also has an IP55 rating. This Ingress protection rating ensures that not only does the radio have a limited protection against dust intrusion, but is also safeguarded against jets of water from all angles ensuring that it can be used outdoors even when raining.

The reason that the NX-1300 has been so well received is due to the amount of features that it has in comparison to its relatively low cost. In this section of the blog we will look into these features but break them into their respective categories of which there are operational and safety.

There are many features that come as standard with the NX-1300 that aid in the operation of the radio. In order to ensure that communications don’t end up meshed, busy channel lockout is a feature present to ensure that should someone be already transmitting onto a frequency then a second person can’t until the initial transmission has finished. Another feature that in a way will work hand in hand with busy channel lockout is the time-out-timer. The way in which this feature works is that a pre-programmed time limit is set, this will then stop a transmission at this point to stop a single radio locking up a frequency for long periods of time. Alongside stopping people from taking too long of a time to deliver their message, this will also stop people accidentally transmitting and locking up a frequency without even realizing they have done so.

Voice annunciation is another operational feature that will help the user should they be working in an environment with low lighting conditions. When changing channels or zones, the radio will announce to the user the number that they have switched to, ensuring that they are on the right channel before they begin to transmit. Another feature that would help in low lighting conditions is the 7-colour LED indicator that is located at the top of the faceplate which indicates such signs as selective power “on”, selective call alert and a battery level indication.

Due to the NX-1300 being a digital radio this gives the user the various calling options. As previously mentioned the radio is capable of operating on both analogue and digital frequencies, meaning that within an instance the user can switch between the two. Alongside this the radio is capable of both group and individual calls, meaning that if a conversation needs to be kept private between two people then this is absolutely possible.

The next set of features to speak about are the ones that help keep workers safe on location. As with all radios, the NX-1300 has an emergency button that when pressed will send an alert to other radios within the network to notify other operators there may be an issue. This feature is fairly standard and usually expected on two-way radios but we thought it was worth a mention either way.

Call interruption is a feature that allows a user to interrupt all ongoing transmissions to relay a message to workers. This is usually used in emergency situations and commonly will only be something that certain radios are capable of performing, these radios are usually in the hands of managers or foremans in order to ensure that it is only used when necessary. The next safety feature is Lone Worker, this monitors the activity levels of the radio and should it be inactive for a pre-set period of time a beep will sound. If the user does not interact with the radio then this will send an alert to other radios within the network, this notifying colleagues that there may be a worker in danger.

Due to the NX-1300 having the same Kenwood 2-Pin connector as the TK-D340 this means that the audio accessories are interchangeable between the two, this as well as the two radios also using the same batteries, chargers and belt clips.

There are multiple battery options available for the NX-1300 although the two most commonly purchased are the KNB-45L and KNB-69L, both batteries are lithium with the former being 2000mAh and the latter a high capacity 2450mAh. When it comes to chargers there is the single pod KSC-35S, this charger is the ideal choice if you’re purchasing a small amount of radios or if you need a charger in a specific location within your building such as a reception desk. This pod can also be used in collaboration with the KMB35 charging platform in order to create a 6-way charger.

Radiotronics stocks a large variety of earpieces although the most commonly purchased is the acoustic KHS-8BL, this the ideal choice when working in an environment where there are high levels of noise. Radiotronics also offer a variety of earpieces including D-Shape, over the head and alternative acoustic earpieces.

Earlier in the blog post we mentioned how there was a version of the NX-1300 that has both a display and partial keypad. The DE2 model has all the features that the standard NX-1300 holds although it has a larger channel capacity of 260. At an additional cost due to having the screen and keypad, Radiotronics have supplied this radio previously alongside the DE3 black box model to be used by managers and workers in similar positions.

The NX-1300 overall is a fantastic radio that can be used in a variety of workplaces, its modern styling makes the radio a perfect fit for customer facing environments but it would fare just as well in a construction business due to its ruggedness. It’s 64 channels which even the largest of organizations would struggle to fill, offer multiple zones that can be split for different sectors of your business, thus meaning that the warehousing team isn’t having to listen to the office staff communications and in hand helping to improve the efficiency of the workplace. Due to its competitive price the NX-1300 has quickly become the best selling radio from Radiotronics, if you’d like to find out more about the radio then you can check out its product page here.

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Deep Dive: Motorola SL4010e Product Breakdown


When working in a customer facing environment where appearance is key, it is important to have a radio that is in keeping with staff members’ uniforms. The SL4010e from Motorola is designed for these forward facing workplaces, yet the radio isn’t just a pretty face as it offers a vast array of functionality to help with the daily running of your business.

The replacement for the hugely popular SL4000e which was discontinued in 2019, the SL4010e similarly to its predecessor has the look and feel of a mobile phone. Standing at 121mm in height, 55mm in width and 23mm in depth whilst weighing just 174g means that this is one of the smallest radios available on the market currently. Its small stature doesn’t affect its ability to perform in adverse conditions as it has been tested to MIL-STD-810 C/D/E/F/G, this alongside having an Ingress protection rating of IP54 which ensures a degree of protection against dust whilst also being safeguarded against splashes of water.

Basic Functionality

Before we take a deep dive into the more advanced features of the radio it is important to let you know the basics of the SL4010e. There are 1000 channel slots available on the radio, it is highly unlikely that you would need to use this many as usually a business would only have a maximum of 16 channels programmed, this to make it easier for workers to find the correct frequency without scanning endlessly.

Should you have a larger workforce that is within various teams or operational areas, your channels can be split into groups to allow individual sectors of your business to have their own private channels so that communications do not become crossed. Only available as  a UHF model, due to the SL4010e being digital only this ensures that the quality of communications remains high and offers crystal clear transmissions over extended distances.

The SL4010e radio can also be used in a communications system concurrently with other types of radios. Although this radio is great for customer facing users, it wouldn’t be as ideal in a kitchen or for a member of the door team as they would commonly require a more robust radio.

Carrying Solutions

As mentioned many times previously this radio is designed for hospitality environments, there are multiple carrying solutions that can be used to either keep the radio hidden or make it look as part of the operators uniform which have been listed below.

  • Motorola PMLN6074: Wrist Strap that allows for the user to operate their SL4010e in an instant, although only useful when both hands aren’t required.
  • Motorola PMLN5956: Radio Holster that attaches to a belt or trousers, allows for quick release of the radio when needed or for accessories to be used for hands free use.
  • Motorola PMLN7040: Leather Case that has clear cover over the keyboard and display which ensures the radio stays clean whilst still being able to be used. Accessories can still be used with the radio for hand free use whilst attached to a belt or trousers.

In order for your radio to stay out of sight, the PMLN5956 holster or PMLN7040 case would be the ideal solution for your workers. Pairing this with an earpiece will allow for the user to operate and communicate without having to touch their radio. There are many different options that are available where it comes to earpieces therefore it’s best to choose one that suits your environment. When there are high levels of noise an acoustic earpiece would be best suited as this feeds the sound directly into the ear canal, whereas in a quiet environment an ear hook or D-shape earpiece would be sufficient.

Advanced Features

Moving onto the advanced features of the radio. The SL4010e is Bluetooth capable meaning that it can be used with compatible Bluetooth accessories. The PMLN7851 is the most commonly purchased BT accessory, the style of the earpiece is an ear hook earpiece with microphone and PTT button that not only improves efficiency of communications but looks professional in appearance. Alongside the wireless connection of accessories, the SL4010e’s Bluetooth can also be used to send audio, data and used to track the indoor location of a radio*.  The radio also has the benefit of integrated WiFi which allows for the radios to be updated wirelessly, meaning that communications can continue without having to take a radio out of circulation. *Additional software purchase.

The faceplate of the radio is home to both a full alphanumeric keypad and a high definition 5-line colour display. The screen has a built-in photo sensor that adjusts the screen’s brightness depending on the lighting conditions that the radio is being used in, ensuring that the operator experiences as little eye strain as possible whilst using the radio. When working in a darkened room or outside at night, with the adjusting screen brightness this ensures that the user won’t be disorientated when first activating the screen.

Alongside the adjusting screen brightness, the SL4010e also has a vibrate alert function. This allows for the user to set their radio to vibrate rather than ring when receiving calls or messages, this paired with previously mentioned screen sensor allows for the radio to be used in covert operations or situations whereby you may not want people to be aware that you are in communication with another person.

The full alphanumeric keypad allows for the operator to easily navigate the menus of their device, alongside allowing for custom 280 character texts to be sent to other radios within the network. These texts are commonly used where the message being delivered is less urgent, pre-programmed texts can also be added to the radio to make text messaging even easier with your SL4010e. As the SL4010e is a digital radio alongside the ability to text message, it is also a possibility for users to make both individual and group calls with contacts. Individual calls can be used where a conversation between workers needs to remain private, whereas a group conversation can be used to relay new information or new instructions to an entire team.

Safety Features

Although the SL4010e is marketed as a radio for non dangerous working environments it still has numerous safety features as standard as well as upgrades. An emergency button can be added to the radio so that when pressed an alert will be sent to other radios within the network notifying other workers that the radio user could have a security or safety issue.

Lone worker which does not require an upgrade is a feature that monitors the activity levels of the radio, should the radio be unused for a pre-programmed period of time then a beep will sound on the device. If this beep remains un-responded to then an alert will be sent to other radios within the fleet to notify them that the user of said radio may be in danger. Man down works in a similar way to Lone Worker, although rather than monitoring activity levels will monitor the orientation of the device, therefore if the radio is laid on its side for a pre-programmed amount of time a beep will sound and the same sequence will be followed. Although Lone Worker is a feature that can be added to your radio for free, Man Down is an optional software upgrade that comes with a charge.

Accessories

In this blog we have already spoken about a few accessories that are available for use with the SL4010e including carrying solutions and the Bluetooth PMLN7851 earpiece.

When choosing a charger there are two different options that are available to purchase. There is the option of purchasing a single charger (PMLN6704), which also has an extra battery slot behind the radio charger for an additional battery to be charged simultaneously. The second option is the PMLN6686 6-way charger, this allows for all of your radios to be kept in a single location whilst charging. Depending on the environment that your radios will be used in it may be worth mixing and matching the chargers you chose, in a restaurant you may want a multi-charger for the majority of radios, but a single charger at the front of house or in the managers office.

Having previously touched on the available Bluetooth earpiece there is also the option of having wired accessories, the environment and levels of noise within it will factor into your decision when purchasing. For workplaces where there are high levels of noise the acoustic PMLN7158 earpiece is inserted directly into the ear canal, this ensuring that all messages will be heard no matter the level of noise. This earpiece also has an in-line microphone and PTT button, allowing for you to communicate with colleagues without having to touch the radio body. For environments where the levels of noise are generally lower, the smart looking PMLN7159 D-Shape earpiece sits comfortably over the ear rather than in it, this earpiece also has an in-line microphone and PTT.

SL4010e Round Up

In conclusion to the SL4010e, as has been mentioned quite often within this blog post the radio is an ideal choice should you be working in hospitality although retail could also be thrown into the mix alongside. An extremely compact yet feature rich radio, the SL4010e is one that wouldn’t look out of place even in high end establishments due to its design. Safety features such as man down and lone worker can be programmed to the radio, although these aren’t entirely necessary as they are more commonly found on devices whereby there is a risk of injury at work. Bluetooth can be used on the radio for a number of reasons including the connection of compatible accessories whilst also allowing for indoor location tracking with the required software.

 

 

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How To Pay An Invoice Via Credit Card

Radiotronics is now using Stripe to process all credit card payments. This means a small change to how account customers who pay using a credit card can pay your invoices.

Paying An Invoice

When we send you an invoice that requires payment you will usually receive an email with a link to view your invoice online. Click the link and you will see your invoice showing an outstanding balance. At the top is a “Pay Online” link.

Click “Pay Online“. First our system will ask you to email us to tell us you’re paying online. This is because our system does not always notify us when someone makes payment. Click “OK”.

This will take you to the next page where you have a number of options, depending which payment methods we’ve enabled on your account. Look for “Stripe“. Strips is our credit card processor.

Click “Pay by card“. This will open up the card payment window for you to securely enter your card details. Only you can see your card details here and they’re destroyed after your transaction.

That’s it. Provided your payment is successful, the invoice will be marked as paid.

Remember to send us an email letting us know you’ve paid because our system does not always notify us when someone makes payment.

 

 

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Motorola DR3000 Repeater Hardware Compatibility

Motorola MOTOTRBO DR 3000 repeaters containing 32MB of memory and MTR3000 repeaters support all R1.X and R2.X features.

DR3000 repeaters containing 8MB of memory support most R1.X features. However such repeaters do not support the IP Repeater Programming R1.X feature, Linked Capacity Plus or any of the R2.X features.

Note: Any DR 3000 repeater ordered since the launch of R1.7 contains 32MB of memory.

To determine if a given DR 3000 repeater contains 8MB of memory then check the S/Tanapa label. DR 3000 repeaters containing one of the following S/Tanapa numbers contain 8MB of memory (all other DR 3000 repeaters contain 32MB):

  • PMUE2390AAEAA DR 3000 UHF1 (25-40W)
  • PMUE2390AAE DR 3000 UHF1 (25-40W)
  • PMUE2390BAEAA DR 3000 UHF1 (25-40W)
  • PMUD2091AAEAA DR 3000 VHF (25-45W)
  • PMUD2091AAE DR 3000 VHF (25-45W)
  • PMUD2091BAEAA DR 3000 VHF (25-45W)
  • PMUD2092AAEAA DR 3000 VHF (1-25W)
  • PMUD2092BAEAA DR 3000 VHF (1-25W)
  • PMUE3017AAEAA DR 3000 UHF1 (1-25W)
  • PMUE3017BAEAA DR 3000 UHF1 (1-25W)
  • PMUE3084AAEAA DR 3000 UHF2 (1-40W)

DR 3000 Repeater Software Upgrade

DR 3000 repeaters containing firmware versions earlier than R01.02.xx must be upgraded to a firmware version between R01.02.xx and R01.06.xx prior to being upgraded to firmware version R01.07.xx or later

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How To Activate Motorola MOTOTRBO IMPRES Fleet Battery Management Software

This has come up a few times, so I thought I’d write a blog post on how to activate the EID (licence key) on Motorola IMPRES Battery Management Software (you can buy it here).

Online (EID) Activation of IMPRES Battery Management Software

1) Go to Features and then select Online Activation…

2) 2. Click on Next.

3) Enter the provided Entitlement ID (EID) and click on Next to proceed.

Offline (EID) Activation of IMPRES Battery Management Software

1) Go to Features and then select Offline Activation

2) Click on Get Host ID to save the Host ID file and then contact Motorola Solutions Customer Support Team with the Host ID to order the License file. Once you have the License file, click on Next.

3) Click on Browse to locate the provided License file (*.bin) and click on Next to proceed.

Once the registration is successful, click on Close to finish the registration.

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Using The Motorola DM4000 & DM4000E Series Rear Accessory Port

Motorola DM4000 DM4000e Rear

The Motorola DM4000 and the newer Motorola DM4000E radios have a rear 26-pin accessory connector. This can be used for a number of different purposes including programming and controling external equipment.

Motorola Solutions has asked us to place this note on this page: Motorola terms and conditions apply with regard to responsibilities and warranties for what is connected through this connector kit.

This article applies to the following radios:

  • DM4000: DM4400, DM4401, DM4600 and DM4601
  • DM4000E: DM4400e, DM4401e, DM4600e and DM4601e
  • DM3000: DM3400, DM3401, DM3600 and DM3601
  • XPR5000: XPR5350 and XPR5550
  • XPR5000e: XPR5350e and XPR5550e

Motorola DM4000 DM4000e Rear

Pin Numbering

Motorola DM4000 DM4000e Rear Accessory Connector Pin Numbers

One thing that worth noting is that the accessory connector on the back of the DM4000 and DM400e is upside down, with regard to the pin numbers.

Pin Out

Pin Number Description USB^ DB25P*
3 VCC (5v) 1
2 DATA – 2
1 DATA + 3
4 GND 4
DRAIN WIRE AND BRAID SHELL
9 SPEAKER – 7
11 EXT MIC 17
17 DIGI IN I (EXT PTT) 20
16 GND 16
10 SPEAKER + 1

^ USB refers to USB cables PMKN4010 and PMKN4016 (special order item)
* DB25P refers to PMKN4016 only

Rear Connector Options

In order to use this rear accessory connector, you will need the following connector kits:

Order Code Description
PMLN5072 Complete rear accessory connector kit including the black connector, crimp pins and a cable tie. Water-resistant boot not included.
RKN4136 Ignition sense cable kit. Also requires the PMLN5072 above.

 

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Motorola CLP Accessories UK Price Reduction

Motorola Solutions has announced that, as of today 1st August 2020, the following items will reduce in price.

  • IXPN4028B – CLP Single Charger – New Price £59+VAT, Old Price £68.00
  • IXPN4029B – CLP Multi Charger – New Price £175+VAT, Old Price £224.00

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